Luxury Loans with a clear client focus
Across a business defined by valuable assets, we never forget the value of customer service. Whether you are a new client who’s considering using a luxury pawnbroker for the first time, or a professional recommending us to a client or colleague, we hold ourselves to the highest of standards.
As a leading luxury pawnbroker, we always
- Act with total discretion and complete confidentiality
- Deal with our clients in a professional manner
- Operate in a prompt and timely fashion
- Listen to our clients’ requirement and tailor our solutions
- Present our product as transparently as possible – interest rates stated clearly in advance, and no hidden charges
- Handle and store all pledged assets securely and appropriately
- Work closely with our clients to ensure they are able to redeem their precious items
As a responsible lender, we never
- Share clients’ contact or personal details – discretion is particularly important to us
- Carry out credit checks – quite simply we aren’t required to, the asset is the security for the loan
- Harass or chase a client who has not redeemed a pledge for any reason – we respect that it is their right to walk away
- Undersell unredeemed items – we are legally required to ensure we have achieved a fair price for any unredeemed asset
“A fast, fuss-free solution our clients love. Edinburgh Asset Finance is a unique alternative finance company. Our uncomplicated loans process helps those who have valuable assets, but require short-term cash. We treat our clients with respect and understanding. When a short-term cash injection is required, we act quickly and professionally. We pride ourselves on offering a solution that leaves traditional loan options standing. But don’t just take our word for it…”
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